Terms and conditions

These Terms and Conditions of Use, together with the Privacy Policy and any other policies referenced herein (collectively, this “Agreement”), constitute a legally binding agreement between Jurisdixio (“Jurisdixio,” “we,” “us,” or “our”) and the individual or legal entity accessing or using the Platform (“Client,” “User,” “you,” or “your”).

By creating an Account, or by accessing or using the Jurisdixio website, application, application programming interfaces, or any related services (collectively, the “Platform” or “Services”) in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to this Agreement in its entirety, you must not access or use the Platform.

If you are entering into this Agreement on behalf of a law firm, company, government body, or other legal entity (a “Firm”), you represent and warrant that you have full legal authority to bind that Firm to this Agreement, in which case “you” and “your” refer to that Firm and all Authorized Users acting under its Account.

“Account” means the registered account through which a User or Firm accesses the Platform.

“AI Output” means any content, analysis, summary, draft document, extraction, classification, or other material generated in whole or in part by artificial intelligence or machine learning features of the Platform, including without limitation outputs of Contract Review, Due Diligence, Case Analysis, Legal Research, the AI Assistant, Contract Generation, and Litigation & Arbitration Drafting.

“Authorized User” means an individual authorized by a Firm to access the Platform under the Firm’s Account, subject to the role and permission structure of the Platform.

“Client Data” means any data, documents, or information relating to a User’s or Firm’s own clients that is uploaded to, or processed by, the Platform.

“Client Marks” means a User’s or Firm’s name, trademarks, trade names, service marks, and logos.

“Credits” means the metered usage unit consumed upon use of designated features of the Platform, as further described in Section 5.

“Subscription Plan” means the tier of Service (including without limitation Free Trial, Solo Lawyer, Law Firm, and Enterprise, or any successor tiers) selected by, or assigned to, a User or Firm.

“User Content” means all data, documents, materials, and information (including Client Data) that a User or Firm uploads to, inputs into, or generates using the Platform.

3.1 You must be at least eighteen (18) years of age, and either a qualified, licensed legal professional, a duly authorized representative of a Firm or in-house legal department, or otherwise legally permitted to use the Platform in your jurisdiction, to register for an Account.

3.2 You agree to provide accurate, current, and complete information during registration and to keep such information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account, whether or not authorized by you, and must notify Jurisdixio promptly of any suspected unauthorized access.

3.3 Jurisdixio may, at its reasonable discretion, refuse to register, or may suspend or terminate, any Account for legitimate business reasons, including suspected fraud, misuse of the Platform, non-payment, or violation of this Agreement.

3.4 Where a Firm registers multiple Authorized Users, the Firm is responsible for ensuring each Authorized User complies with this Agreement, and for managing role-based access in accordance with the Firm’s own internal policies and applicable professional conduct rules.

The Platform is a bilingual (Arabic/English) AI-powered legal practice management platform comprising five principal pillars: AI Legal Intelligence, Document Drafting, Practice Management, Firm Operations, and Work Space, together with jurisdictional coverage across Egypt, Saudi Arabia, the United Arab Emirates, Qatar, Kuwait, Bahrain, Oman, Jordan, and Lebanon, and offshore support for DIFC Courts, ADGM Courts, CRCICA, DIAC, the ADGM Arbitration Centre, and the ICC.

Jurisdixio may add, modify, suspend, or discontinue any feature, functionality, or component of the Platform at any time, with or without notice, and the specific features available to you will depend on your Subscription Plan.

5.1 Access to designated features of the Platform is metered through Credits, which are consumed upon use of AI-enabled and other designated tools, at rates determined by Jurisdixio and disclosed within the Platform or your Subscription Plan documentation, as may be updated from time to time.

5.2 Each Subscription Plan includes a specified monthly allotment of Credits. Credits do not roll over between billing periods unless expressly stated otherwise, and unused Credits are forfeited at the end of each billing period. Usage in excess of your included Credit allotment will be billed at the applicable overage rate for your Subscription Plan.

5.3 All fees are due in advance for each billing period and are non-refundable except as expressly stated in this Agreement or as required by applicable law. You are responsible for all applicable taxes, duties, and government charges associated with your use of the Platform, other than taxes on Jurisdixio’s net income.

5.4 Jurisdixio may change its pricing, Subscription Plan structure, or Credit allotments upon at least thirty (30) days’ notice, with such changes taking effect at the start of your next billing period. Continued use of the Platform after the effective date constitutes acceptance of the revised pricing.

5.5 Failure to pay fees when due may result in suspension or termination of your Account in accordance with Section 14.

Jurisdixio may offer a free trial period (currently seven (7) days) with a limited Credit allotment, at Jurisdixio’s sole discretion. Free trials are limited to one per individual or Firm, as determined by Jurisdixio using information including but not limited to email domain, payment details, and device identifiers. Jurisdixio may modify, limit, or discontinue free trial offers at any time. Upon expiry of a free trial, your Account may be locked, downgraded, or restricted until you select a paid Subscription Plan.

7.1 The Platform, including all AI Output, is a technology tool intended to assist qualified legal professionals. It is not a substitute for independent professional judgment. Jurisdixio is a technology provider, is not a law firm, does not practice law in any jurisdiction, and does not provide legal advice or legal services of any kind. No attorney-client relationship, and no fiduciary relationship of any kind, is formed between you and Jurisdixio by virtue of your use of the Platform.

7.2 All AI Output must be independently reviewed, verified, and approved by a qualified, licensed legal professional before it is relied upon, filed with any court or authority, sent to any third party, or otherwise used in connection with any legal, contractual, or regulatory matter. You remain solely and exclusively responsible for reviewing, validating, and taking professional responsibility for all AI Output before any such use.

7.3 Jurisdixio does not warrant or guarantee the accuracy, completeness, timeliness, reliability, or fitness for any particular purpose of any AI Output, including without limitation legal research results, contract review findings, due diligence analyses, drafted documents, case analyses, or litigation and arbitration drafting. AI Output may contain errors, omissions, outdated legal information, or fabricated content (“hallucinations”) inherent to artificial intelligence and large language model technology, notwithstanding any internal verification, materiality-filtering, or quality-assurance processes Jurisdixio may apply.

7.4 You are solely responsible for your own compliance, and the compliance of your Authorized Users, with all applicable rules of professional conduct, bar association or regulatory rules, and confidentiality, privilege, and conflict-of-interest obligations in connection with your use of the Platform, including in relation to any use of AI tools in the practice of law in your jurisdiction.

8.1 As between you and Jurisdixio, you (or your clients, as applicable) retain all right, title, and interest in and to User Content, including Client Data. Jurisdixio claims no ownership of User Content.

8.2 You grant Jurisdixio a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, reproduce, and otherwise use User Content solely as necessary to provide, maintain, secure, support, and improve the Platform, and to comply with applicable law.

8.3 Jurisdixio may use aggregated and de-identified data derived from use of the Platform, which does not identify any User, Firm, or underlying client, for analytics, product development, benchmarking, and research purposes.

8.4 You represent and warrant that you have all rights, consents, and authority necessary to upload and process User Content via the Platform, including any client consents required under applicable data protection, confidentiality, or privilege rules, and that your use of the Platform will not violate any third-party right or applicable law.

9.1 Jurisdixio implements administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of User Content, consistent with prevailing industry standards.

9.2 Jurisdixio processes personal data in accordance with its Privacy Policy and applicable data protection law, Egypt’s Law No. 151 of 2020 on the Protection of Personal Data.

9.3 You remain solely responsible for your own compliance with confidentiality, privilege, and data protection obligations owed to your own clients under applicable professional conduct rules and law, independent of Jurisdixio’s obligations under this Section.

10.1 By creating an Account, or by otherwise accessing or using the Platform, you grant Jurisdixio a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your Client Marks (a) in Jurisdixio’s marketing, promotional, and publicity materials, including its website, investor materials, social media channels, case studies, and press releases, solely to identify you as a client or user of the Platform; and (b) within the Platform itself, to identify you to other Authorized Users and Firms using the Platform, including in any firm directories, collaboration features, or similar in-Platform listings.

10.2 Use of your Client Marks under this Section will be limited to identifying you as a client or user of the Platform and will not imply your endorsement of any specific product claim or statement, and Jurisdixio will not attribute any quotation, testimonial, or endorsement to you without your separate, express written consent.

10.3 Jurisdixio will use reasonable efforts to use your Client Marks in a manner consistent with any written trademark usage guidelines you provide.

10.4 Upon termination of your Account, Jurisdixio will remove your Client Marks from ongoing marketing materials, its website, and any in-Platform client listings within thirty (30) days of your written request, provided that this Section does not require Jurisdixio to recall or alter historical publications, filings, or materials already distributed prior to such request.

11.1 The Platform, including its software, design, user interface, documentation, trademarks (including the JURISDIXIO name and logo), and all underlying technology, is owned by or licensed to Jurisdixio and is protected by applicable intellectual property laws. Nothing in this Agreement transfers any ownership interest in the Platform to you.

11.2 Subject to your compliance with this Agreement, Jurisdixio grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes in accordance with your Subscription Plan. All rights not expressly granted are reserved.

11.3 If you provide Jurisdixio with feedback or suggestions regarding the Platform, Jurisdixio may use such feedback without restriction or obligation to you.

You agree not to: (a) reverse engineer, decompile, or attempt to derive the source code of the Platform; (b) access the Platform through unauthorized means, including scraping or automated data extraction outside of provided APIs; (c) upload any unlawful, infringing, or malicious content; (d) use the Platform in a manner that violates applicable law or professional conduct rules; (e) share Account credentials with any person other than an Authorized User; (f) use the Platform to build or assist a competing product or service; (g) attempt to circumvent Credit metering, security controls, or usage limits; or (h) misrepresent your affiliation with any person or entity.

Certain features of the Platform are powered by artificial intelligence models provided by third-party providers. Jurisdixio selects and configures these providers and applies its own verification and quality-assurance processes to AI Output as described in Section 7, but does not control, and is not responsible for, the underlying operation of third-party AI models beyond Jurisdixio’s own processes.

14.1 Jurisdixio may suspend or terminate your access to the Platform, without notice, for breach of this Agreement, non-payment, suspected fraud or misuse, or as required by law or regulatory obligation.

14.2 You may terminate your Account at any time in accordance with the cancellation process made available within the Platform. Except as required by applicable law, prepaid fees are non-refundable upon termination.

14.3 Upon termination, your right to access the Platform ends immediately, and any outstanding fees become immediately due. You will have thirty (30) days from termination to export your User Content, after which Jurisdixio may delete such content, subject to any longer retention period required by applicable law.

14.4 Sections of this Agreement which by their nature should survive termination — including Sections 9 (Confidentiality and Data Protection), 10.4 (Publicity removal), 11 (Intellectual Property), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnification), and 18 (Governing Law and Dispute Resolution) — shall survive.

EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE PLATFORM AND ALL AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY. JURISDIXIO DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. SEE SECTION 7 FOR ADDITIONAL DISCLAIMERS SPECIFIC TO AI OUTPUT.

16.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JURISDIXIO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JURISDIXIO’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE FEES PAID BY YOU TO JURISDIXIO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

16.3 The limitations in this Section do not apply to liability arising from gross negligence, willful misconduct, or fraud, or to either party’s indemnification obligations, in each case to the extent such limitation is not permitted by applicable law.

You agree to indemnify, defend, and hold harmless Jurisdixio and its officers, directors, employees, and affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) User Content; (b) your breach of this Agreement; (c) your violation of applicable law or any third-party right; or (d) your reliance on, or use of, AI Output without the independent professional review required under Section 7.

18.1 This Agreement is governed by the laws of the Arab Republic of Egypt, without regard to its conflict-of-law principles.

18.2 Any dispute arising out of or relating to this Agreement shall be finally and exclusively resolved by the Courts of the Arab Republic of Egypt, in Cairo Governorate.

Neither party will be liable for any failure or delay in performance under this Agreement resulting from causes beyond its reasonable control, including acts of God, war, civil unrest, governmental action, internet or telecommunications failures, or failures of third-party service or infrastructure providers.

Jurisdixio may modify this Agreement from time to time. Jurisdixio will provide notice of material changes by email or in-Platform notice. Your continued use of the Platform after the effective date of any change constitutes your acceptance of the revised Agreement. If you do not agree to a change, your sole remedy is to stop using the Platform and terminate your Account.

21.1 Entire Agreement. This Agreement, together with the Privacy Policy and any Subscription Plan order or documentation, constitutes the entire agreement between you and Jurisdixio regarding the Platform and supersedes all prior agreements and understandings.

21.2 Severability. If any provision of this Agreement is held unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

21.3 No Waiver. No failure or delay by either party in exercising any right under this Agreement will operate as a waiver of that right.

21.4 Assignment. Jurisdixio may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets. You may not assign this Agreement without Jurisdixio’s prior written consent.

21.5 Relationship of the Parties. The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship.

21.6 Export Control and Sanctions. You represent that you are not subject to any applicable trade sanctions or export control restrictions that would prohibit your use of the Platform, and you agree to comply with all applicable export control and economic sanctions laws.

21.7 Language. This Agreement is drafted in English. Any Arabic-language translation of this Agreement is provided for convenience only, and in the event of any conflict or inconsistency, the English-language version shall prevail.

Questions regarding this Agreement may be directed to: legal@jurisdixio.com